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WHAT OUR CUSTOMERS ARE SAYING
I recently ordered from London Chapter and ended up buying two items because of the bundle discount. I wasn’t completely sure how it worked, so I got in touch and Claire was absolutely lovely. She explained everything clearly and was so patient with me. I’m 70 and not the best with technology, so I really appreciated the personal help. I promised Claire I would leave a review because she made the whole experience so easy. Thank you again, Claire!
Claire at London Chapter is a diamond!! I’d been searching for a dress that was out of stock online and thought I’d missed my chance. I contacted Claire and she told me she still had one in stock at home. She was so helpful and went out of her way to help me get it. Claire was absolutely amazing. Thank you so much!
Great customer service. I wanted to change the colour of my sweater after placing my order and wasn’t sure if it would still be possible. I got in touch with London Chapter and they were so helpful about it. They changed the colour for me without any fuss and made the whole process really easy. It’s lovely to receive such personal service when shopping online. Everything was sorted quickly and I’m really pleased with how it was handled. Thank you!
Great service from start to finish. The heels I ordered were lovely, but unfortunately they turned out to be a little too small for me. I got in touch with London Chapter to ask about exchanging them for a different size and everything was handled so easily. The process was clear, quick and there was no hassle at all. My new pair fits much better and I’m really happy with them. Such a pleasant experience and I really appreciated the personal service.
Really pleased with the fit. I wasn’t completely sure which size to go for when ordering, but I chose my usual size and it fits perfectly. It sits really nicely on the hips without feeling too tight, and the sleeves are just the right length for me. I tried it on as soon as the parcel arrived and immediately loved how comfortable and flattering it felt. It looks just as lovely in person and I can already see myself wearing it a lot this autumn. Very happy with my purchase!
Free delivery with royal mail
Every UK order comes with free tracked shipping with Royal Mail. Order today before 11:30 PM and your parcel will be dispatched from our warehouse tomorrow. Once it’s on its way, we’ll send your tracking details by email so you can follow your parcel every step of the way. No extra delivery costs, just simple and reliable shipping from us to you.
30-Day Return Guarantee
Take your time. We want you to be happy with your choice. If something isn’t quite right, you have 30 days to return your order.Changed your mind or need a different fit? We’ve made returns simple. If you need any help, email us at info@londonchapter.com. We’ll be happy to help personally.
Pay Safely with Credit Card
Your payment should feel just as simple and secure as the rest of your order. That’s why all payments are processed securely through Shopify Payments and trusted payment providers. Your payment details are protected throughout the process, so you can shop with confidence.